Job Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team. The ideal candidate will possess a passion for hospitality and a commitment to providing exceptional guest service. As a Server, you will play a vital role in creating memorable dining experiences for our guests by ensuring their needs are met promptly and efficiently.
Duties
* Greet and welcome guests with a warm and friendly attitude.
* Take food and beverage orders accurately, ensuring all requests are noted.
* Serve food and drinks in a timely manner, adhering to food safety standards.
* Assist in food preparation as needed, ensuring high standards of cleanliness and organisation in the kitchen area.
* Upsell menu items to enhance the dining experience and increase sales.
* Maintain knowledge of menu items, including ingredients and preparation methods, to provide informed recommendations to guests.
* Handle guest inquiries and complaints with professionalism, ensuring satisfaction at all times.
* Collaborate with kitchen staff to ensure smooth service flow during busy periods.
* Manage time effectively to ensure all tasks are completed efficiently during shifts.
Qualifications
* Previous restaurant experience is preferred, with a strong understanding of hospitality principles.
* Knowledge of food safety practices is essential, along with basic culinary skills.
* Basic math skills for handling transactions and processing payments accurately.
* Excellent time management skills to handle multiple tables efficiently during peak hours.
* Strong guest service skills with the ability to create a welcoming atmosphere for diners.
* Experience in upselling menu items is advantageous, contributing to overall sales performance.
* A positive attitude and ability to work well within a team environment are crucial for success in this role. Join us as we strive to deliver outstanding service while fostering an enjoyable work environment
Job Types: Full-time, Part-time
Pay: £7.55-£12.21 per hour
Language:
* Vietnamese (required)
Work Location: In person