Overview
37 Hours per week – Monday to Friday. Serco have an exciting new role for a Programme & Construction Senior Project Manager in our Estates department. Serco is responsible under the DACI and PFI contracts for delivering planned, reactive, SV/ARC variation projects as well as AMP Estates projects across the Defence Academy site. As a Client-Side Project Manager, you will be accountable for the delivery of projects to ensure Serco meets its contractual requirements, on time, on budget, to an auditable standard. The role will manage and deliver a broad portfolio of estates projects, requiring experience in managing major construction projects from inception to completion, with values ranging from £2M to £40M. Projects include infrastructure upgrades, refurbishments, M&E systems, plant replacements, and sustainability initiatives such as decarbonisation and renewables.
Responsibilities
* Project Programming: Lead the planning and programming of multiple concurrent projects, ensuring robust schedules and resource plans are in place for each phase
* Pre-Works Management: Oversee all pre-works activities, including site assessments, contractor selection, and initial coordination meetings
* Team Management: Manage a team of project managers and contractors, providing clear direction and support to ensure all projects are delivered on time and within budget
* Client Relationship: Act as the primary point of contact for the client, building and maintaining a strong, positive relationship. The client is heavily involved and has strong preferences, so excellent communication and adaptability are essential
* Delivery Focus: Strong on delivery, with emphasis on programming, coordination, and ensuring all pre-works and works are executed to the highest standards
* Reporting: Provide regular updates to the Head of Estates on project progress, risks, and milestones for reporting to the client and internal stakeholders
* Lead the delivery of full lifecycle projects in a complex, fast-paced environment
* Multi-disciplinary Team Leadership: Manage multi-disciplinary project teams to meet objectives on time, within scope and budget
* Governance: Create and maintain robust business cases, plans, budgets, and governance structures
* Cost and Procurement: Provide expert advice and reports for cost management, procurement, and analysis of works
* Employer’s Requirements: Work closely with Building Surveyors, Project Managers and external consultants to develop Employer’s Requirements documents, tender documentation and reports
* Procurement Control: Maintain control of procurement activity in conjunction with Serco’s procurement colleagues and strategy, while adhering to contractual requirements on site
* Compliance: Adhere to all company protocols and procedures
* Continuous Improvement: Subject all areas of responsibility to continuous review with the objective of identifying and implementing improvement and cost-saving measures
What You’ll Need To Do The Role
The ideal candidate will demonstrate a positive, proactive approach and will be committed to delivering customer service excellence with good commercial results.
* Able to achieve BPSS clearance
* Significant demonstrable experience in similar specialist roles gained in a client, consultant or contractor capacity
* A track record of working with teams and managing projects by prioritising workloads and delivering deadlines
* Proven Pre-Works Management: Demonstrated experience in pre-works management and coordination, ideally within technical, construction, or facilities environments
* Project Portfolio Oversight: Experience managing multiple projects (ideally 7–10) simultaneously, with budgets between £500K - £40M each
* Client-Facing Skills: Exceptional client relationship management skills, with the ability to respond quickly and effectively to client feedback
* Team Leadership: Experience managing project managers and contractors, ensuring clear communication and accountability
* Programming Skills: Ability to develop and maintain detailed project schedules and resource plans
What We Offer
* Defence Academy site benefits: Secure, on-site facilities and access to amenities
* Competitive salary plus benefits
* 25 days of annual leave plus bank holidays (plus pension and other schemes described below)
* Pension: Up to 6% contributory pension scheme
* Holidays: 25 days' annual leave plus bank holidays
* Training and development: A wide range of learning opportunities with internal courses, qualifications funding, mentoring, and internal progression
* Wellbeing: Employee assistance programs, healthline, wellbeing app, and discounted health plans
* Wellbeing and discounts: Cashback plans and retailer discounts
* Employee networks and volunteering opportunities
Please click on the apply button to complete your application. We are committed to building a diverse and inclusive organisation and will make reasonable adjustments at interview and throughout employment. We are open to discussions around flexibility and flexible working. We are a Disability Confident Leader and Gold Inclusive Employer Standard holder, and disabled applicants who meet the minimum criteria will be given the opportunity to demonstrate their abilities at an interview.
Location & Status
Swindon, England, United Kingdom
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