Are you ready to make a real difference in the lives of international students and help shape their journey? We are currently looking for a Student Experience Manager to join our vibrant and dynamic team at our innovative college in Plymouth (Plymouth, England). Hours of Work: full time
The Student Experience Manager will oversee all aspects of the student journey, ensuring the highest quality experience from pre-departure to graduation. Your role will include organising student events, managing student records, supporting visa and safeguarding compliance, and developing strong relationships with students, staff, and external partners. Coordinate and implement engaging student events, activities, and transition programmes to foster a vibrant college community
* Oversee the college’s Compass Programme, including attendance monitoring and welfare support
* Provide high-quality frontline services to support students’ needs
* Ensure compliance with safeguarding, Prevent, HSM, and other regulatory standards
* Support student financial administration, including fee processing and debt management
Proven line management experience with the ability to motivate and lead a team
* Permanent, full-time role with career development opportunities
* Supportive team culture with opportunities for professional growth
* The University of Plymouth international College (UPIC) is a renowned associate college of the University of Plymouth, managed by Navitas. We welcome three to four hundred international students each year, providing pathway programmes that lead to undergraduate and postgraduate study at the university. Our college prides itself on delivering outstanding student support, academic achievement, and a memorable student experience, making us a leader within the Navitas Europe network.
The Student Experience Manager role is central to maintaining our exceptional standards. You will coordinate student services, manage finances, ensure compliance with visa regulations, and champion safeguarding. You will work with a diverse community of students, staff, and partners, all committed to enriching the student journey in an inclusive and vibrant environment.
If you believe you have the passion, experience, and enthusiasm to excel as our Student Experience Manager, THE TIME IS NOW!