Rugby Health PCN are looking for motivated and compassionate applicants to join our team of GP Assistants - this is a great opportunity to be part of the changing face of Primary Care by supporting clinicians and helping patients - you'll be making a real difference by improving the patient experience in the surgery. Applicants must have experience working within the NHS, have good computer skills and offer excellent customer service.
We have more than one role available.
The GP Assistant position is designed to support our GPs and the smooth running of clinics by predominantly covering administrative tasks and, if needed, some basic clinical duties, enabling them to make the best use of consultation time and improve the patient experience.
Our ideal candidates will have experience of working in a health or social care setting and be able to demonstrate an excellent understanding of patient care needs, sound administrative skills, and be competent in the use of Microsoft Office applications.
As you will be based at one of our 12 GP Practices, you will report to the Practice Manager, and be part of the Practiceteam, with a dedicated GP clinical mentor (during training period, for applicants who have not completed the Competency Framework).
Candidates should have a full driving licence and access to a vehicle as flexibility is required to be mobile across our network if required.
Interviews will take place w/c 28th July
Main duties of the job
This is primarily an administrative role, and depending on the needs of the individual practice, there may also be opportunity for some clinical duties, which may include:
Arranging appointments, referrals, tests and follow-up appointments of patients for example:
Completing simple clinical observations /investigations as directed locally, such as dipstickurine, taking blood pressure, ECG, phlebotomy.
Supporting the GP with immunisations/wound care.
Preparing patients prior to going in to see the GP, taking a brief history and basic readingsin readiness for the GP appointment.
Completing basic (non-opinion) forms and core elements of some forms for the GP toapprove and sign such as insurance forms, mortgage, and benefits agency forms etc.
Explaining treatment procedures to patients.
Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone toask advice or arrange admission while the GP can continue with their consultation(s);
Sorting clinical post and prioritising for the GP. Signposting some post to other membersof staff; and extracting information from clinical letters that needs coding; adding this topatient notes.
Supporting with QOF reviews
Other duties may also be added where they are required by the individual practice and after appropriate training has been undertaken.
About us
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage
We are not able to offer sponsorship for this role.
Rugby Health is a private company limited by shares, whollyowned by all the Rugby GP practices. As a GP led organisation, we represent 12GP practice shareholders and cover over 125,000 patients. We describe our work as building on the coreof current primary care services and enable greater provision of proactive,personalised, coordinated and more integrated health and social care. Our aimis to move from reactively providing appointments to proactively caring for thepeople and communities we serve.
Why Work For Us?
On-site parking at GP practices
Flexible hours and working arrangements considered from day 1
(minimum of 4 days per week for part-time)
Dynamic and adaptable team
Training and support, enabling you to develop within the role as you will be actively supported to complete the required GPA Skills Certificate, which is a 6-9 month competency based framework. This may be delivered in-house through the individual practice, or as part of an accredited programme.
Job responsibilities
Duties and Responsibilities
Arranging appointments, referrals, tests and follow-up appointments of patients for example:
Completing simple clinical observations /investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy.
Supporting the GP with immunisations/wound care.
Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, and benefits agency forms etc.
Explaining treatment procedures to patients.
Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s);
Sorting clinical post and prioritising for the GP. Signposting some post to other members of staff; and extracting information from clinical letters that needs coding; adding this to patient notes.
Supporting with QOF reviews.
Track and record evidence of experience against the national competency framework.
Inform the lead GP of any concerns regarding their role and request professional development as needed.
Be aware of their own professional boundaries and what to do when they are reached.
Participate in an annual individual performance review.
Any other duties as may be requested by the Clinical Lead or Operations Director of the PCN
If required by the Practice, duties can include:
Assisting the practice management team with ordering supplies, liaising with vaccinemanufacturers, taking minutes of practice meetings
Assisting the digital scanning team with clinical correspondence filing
Assisting the reception team at busy times with arriving patients, booking appointments forpatients, retrieving paperwork for collection.Supporting the prescription clerk team withrepeat prescription requests.
Assisting the medical reports team with Subject Access Requests and preparing notes/reportsfor clinicians to process.
With more training and where required by the Practice:
Processing clinical results relating to breast screening and cervical screening and other nationalscreening programmes.
Summarising medical records for newly registered patients (Read/Snomed codes)
Summarising basic incoming clinical correspondence
Person Specification
Qualifications
* Grade A-C in GCSE Maths and English, or
* equivalent (i.e L2 Functional Skills in English and Maths)
* GPA Certificate
* Diploma in Health and Social Care or
* equivalent or Care Certificate
Knowledge and Skills
* A good knowledge of primary care/community health /social care
* systems
* Ability to communicate effectively and professionally with both patients and colleagues
* Ability to work with confidential sensitive information and understand boundaries
* Competent and confident in the use of Microsoft Office
* applications
* Awareness of medical terminology
* Ability to think on feet
* Knowledge of referral processes within primary care
* Knowledge of clinical coding
Experience
* Experience in General Practice/Primary Care or Healthcare
* setting
* Administrative experience and good organisational skills
* Experience of handling data with a high level of accuracy
* Competence in full Health Care Assistant duties
* Experience in using EMIS
* Experience of carrying out ECGs, phlebotomy and lifestyle checks
Personal Attributes
* Demonstrates values and behaviours that promote collaborative working
* Able to apply confidentiality, tact and diplomacy in conducting the duties required of this role
* Able to operate independently
* Can manage a workload effectively
* Willing to work in the best interest of the patient
* Compassionate and positive attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Rugby Health Limited
Address
More than one role available at various practices across the PCN Network
£25,826 to £26,838 a yearWTE (trainee salary rising to qualified salary)
Contract
Permanent
Working pattern
Reference number
A5360-25-0005
Job locations
More than one role available at various practices across the PCN Network
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