A leading defense and engineering company is seeking a Service Desk Shift Analyst based in Portsmouth to provide essential first-line IT support while delivering excellent customer service. This role operates on a 4 days on / 4 days off shift pattern, ensuring flexibility with hybrid working arrangements. Candidates should possess strong customer service skills, familiarity with ticketing systems, and a passion for IT. Join us to make a real impact in a dynamic and purpose-driven organization.
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