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Claims handler - 12 month ftc

London
PIB Group
Claims handler
€80,000 - €100,000 a year
Posted: 4 June
Offer description

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Media Sales Executive Lincoln HomeLet Full time Permanent

HomeLet is looking for a new Media Sales Executive. The ideal candidate is customer-centric and results-oriented.

Job purpose:

To sell Sky services to customers by utilizing outbound data and inbound calls/warm transfers from other areas of the business. Achieve and exceed set targets and KPI’s while adhering to quality guidelines and scripting.

Key Responsibilities:

1. Sell Media Services directly to eligible customers.
2. Meet individual/exceed targets and assist in meeting team and business unit targets.
3. Make outbound calls on leads provided from agents and other areas of the business.
4. Maximize sales opportunities through ownership of your productivity.
5. Be aware of department targets and work as part of a team to positively influence them.
6. Support your team leader and step up to lead the team in their absence in conduct, behaviors, output, and tasks.
7. Approach each day with enthusiasm and a fresh challenge to deliver results.
8. Ensure TCF requirements are followed throughout company processes, procedures, and customer dealings.
9. Work using scripts/call guides.
10. Take ownership and responsibility for your workload and performance.
11. Stay updated with the newest offers and savings available for customers.
12. Achieve or exceed targets on all quality assessments.
13. Work closely with all departments to deliver exceptional service.
14. Identify and recommend improvements to current working practices.
15. Effectively deal with and log complaints.
16. Perform any other tasks as directed by Team Leaders or Managers.

Education/Qualifications:

* GCSE in English Language and Maths (or equivalent).
* Computer literate.

Experience and Knowledge:

* Proven sales experience.
* Experience of working to targets.
* Experience with regulated products, non-advised/advised selling, and/or financial/insurance experience.

Further information:

Along with a competitive salary, we offer:

* Competitive holiday allowance with options to buy additional days.
* Death in Service benefit of 4x salary.
* Company pension scheme.
* Enhanced maternity and paternity leave packages.
* A flexible benefits package including discounts on technology, electronics, cinemas, restaurants, days out, mortgage advice, travel, and more.
* Referral schemes and discounted rates on PIB products.
* Comprehensive employee benefits supporting financial management, health, wellbeing, and community engagement.
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