Overview
As a Receptionist you’ll be a face of the hotel, bringing a warm and friendly personality to work every day. You’ll be part of a vibrant team, acting as the ambassador for the hotel and guiding guests through check-in and check-out while delivering the 5-star service they expect.
What you'll do
* Greet guests and assist with check-in and check-out processes.
* Provide guests with local recommendations and information to ensure a great stay.
* Maintain high standards of guest service and organization in a busy environment.
What we look for
* Be yourself and bring enthusiasm to the role.
* Be passionate about making a difference and open to new ideas.
* Be courteous to guests and colleagues at all times.
* Strong organizational skills and reliability to support guests throughout their stay.
Benefits
* Special rates on Leonardo Hotel rooms across the UK & Europe.
* Company-wide recognition scheme with vouchers for high street shops.
* Meals at work.
* Talent referral bonus for recommending a friend.
* Regular events and awards celebrations; access to Pension Scheme, Life Assurance and Wellbeing Support.
* Ongoing job-related training with clear paths for progression.
Our story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe, with more growth planned in the coming years. Our training, coaching and wellbeing programs support your development as a hospitality professional. come join us
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative
Industries
* Hospitality
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