A well renowned company in transition is seeking a Service Delivery & Performance Manager in Sunderland to ensure high-quality IT service delivery. Responsibilities include managing service performance, negotiating SLAs, and driving improvements. Candidates should have proven IT service delivery experience and strong leadership skills. If you meet these requirements, please apply today. This role will require onsite presence 3 times per week in Sunderland. #J-18808-Ljbffr