Role: IT Business Partner - Technology & Markets (B2B eCommerce Portal)
Hybrid: 1 day a week in London-based office
Rate:£700pd Inside IR35 Via Umbrella
Overview: We are seeking a dynamic Business Partner to act as the bridge between business and technology across 11 international markets, supporting a high-performing B2B eCommerce portal generating over £2.3 billion in revenue. This role is pivotal in enabling market teams to deliver consistent, scalable, and customer-centric digital solutions.
Key Responsibilities:
* Serve as the primary point of contact for regional market teams, supporting production services and identifying areas where technology can add value.
* Build strong relationships with stakeholders across markets to scope future developments and ensure alignment with business needs.
* Drive the rollout of a unified product across all markets, ensuring consistency through templated solutions and scalable frameworks.
* Understand and communicate cultural nuances across regions to support effective collaboration and delivery.
* Manage portal performance and support local portal managers in achieving commercial and customer service goals.
* Collaborate with sales, product, and customer service teams to enhance portal capabilities and drive business outcomes.
* Support proposal writing, stakeholder engagement, and expectation management across diverse geographies.
Ideal Candidate Profile:
* Proven experience as a Business Partner within a technology-led environment.
* Strong stakeholder management and negotiation skills across multi-country operations.
* Background in B2B eCommerce or digital product delivery, ideally with exposure to CRM platforms.
* Ability to translate business needs into technical concepts and vice versa.
* Commercially minded with a strong understanding of business and technology alignment.
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