According to Dextra Group policies and values, AFS technician main duties are as below: Ensure Commissioning / decommissioning for all DEXTRA equipment: Advise the Client on the optimal workshop arrangement for the equipment (layout / storage & working racks / cranes etc.). Ensure the Installation & commissioning of the equipment for all the countries / project’s site. Coordinate with Customers the audit information needed & pre-shipment preparation & packing for equipment decommissioning. Ensure the availability of Documentation for all DEXTRA equipment: Make available ground floor all the up-to-date documentation (Machine handbooks, BEPQM & TOOLS & consumables references). Make accessible for all DEXTRA equipment on site for all troubleshooting notices for the most repetitive breakdowns, for all DEXTRA machines. Ensure customer training for all DEXTRA equipment crew: Train & monitor (by regular audit) that all new operators / setters / QC inspectors / maintenance technicians / supervisors are covering their scope of works & ensure the Issue of training reports (and optional Training certificates). Train the Client’s setters & operator on the preparation of test samples. Train the Client’s steel fixers on the splice assembly at site. Train the Client's managers and supervisors on E-ticketing implementation. Ensure technical support Level 3 - on site & from remote: Ensure a good response time to E-tickets. Ensure the needed technical assistance L3 for maintenance from remote, or on site if needed. Monitor & evaluate the efficiency of the preventive maintenance Level 1 & Level 2 activities ensured by client. Monitor & evaluate the efficiency of the corrective maintenance Level 2 activities ensured by client. Conduct preventive maintenance Level 3 of all DEXTRA equipment. Advise the customer on the local supply of standard parts. Monitor the standardization of DEXTRA equipment on site & supervise the machine upgrade deployment planning. For each troubleshooting ensure by DEXTRA, a technical service report will be provided to the Client (symptoms/root cause Analysis/action to repair/parts changed/pending issues). Ensure Supervision: At each site’s visit opportunity: Monitor the production output and provide recommendations on how to optimize the effectiveness of the workshop. Review that operation and quality procedures in place are followed by the Client. Supervise randomly the operations of bars cutting, cold forging, threading, and thread integrity testing. Review that the Inspection Test Plan (ITP) is followed by the Client, compliance with DEXTRA documentation. Verify that no coupler other than Dextra’s are used on DEXTRA equipment. On daily base when we are assigned for “full time on-site” supervision: Witness testing whenever considered necessary. Randomly check that the production settings, processes and controls are done. Verify that qualified operators are preparing the test samples. Maintain a filing of the following records: Production record for each set of equipment, One logbook per machine for preventive maintenance level 3, Corrective and Preventive action requests. Record daily in the Production Report the volume of threads produced and the causes of down time and shall provide recommendations for improvement (5M method). Ensure Reporting & Communication: Receive the Client’s queries (E-ticket) and convey them to the person in charge within Dextra’s organization. Report any observed deviation from the standard processes to the management of the Client and to Dextra’s upper management level. Ensure monthly analysis of the DEXTRA equipment’s in term of performance (Safety / reliability / productivity / maintenance efficiency) Propose, from the above analysis, an action plan to improve the global performance of equipment when a gap is identified. (MTBF /MTTR / Bd. Rates / Cost / productivity). Ensure, based on facts from initial equipment’s audit, a consolidated technical explanation to highlight the necessity & added value of the proposed services packages to our customers. To demonstrate the benefits these packages will bring in term of ROI. Create and maintain the contacts list within the Client’s organization. Monitor competitors’ activity at site (if any). Qualifications Educational Background: At least a Bachelor’s degree in engineering or related field Experience in customer service role would be beneficial. Experience in quality control / inspection would be beneficial. Experience on abroad project would be beneficial. English Level: Very good command of spoken and written ITS skills: Proficiency in Microsoft Office Willingness / ability to travel regularly (30% to 50% of the time) in his geographical area, for periods of 2 to 5 consecutive days. Ability to work on project supervision field. Electrical / Mechanical / Automation / Hydraulic