Network & Telecoms Engineer Band 6 (Equivalent) | £37,338 – £44,962 pro rata Location: Norfolk and Norwich University Hospital (NNUH) Contract: Temporary (3 months initially, potential to extend) Hours: Full-time, 37.5 hrs/week (Mon–Fri) Employer: gap personnel (on behalf of the NHS) About the Role: We’re seeking a skilled and proactive Network & Telecoms Engineer to design, maintain, and support our Trust’s network, security, and telephony infrastructure. You will lead key projects, provide 2nd/3rd line support, and ensure systems perform optimally in line with SLAs. The role includes on-call duties and requires travel between Trust sites. Key Responsibilities: Lead design and implementation of network, security, and telephony systems Diagnose and resolve complex infrastructure issues Support IT Service Desk escalations with excellent customer service Monitor network performance and propose improvements using management tools Follow ITIL best practices and assist in service improvements Deputise for the Network Services Manager as needed Skills & Experience: Strong knowledge of enterprise network, security, and telephony systems Proven troubleshooting and problem-solving skills Experience with network monitoring tools and ITIL practices Excellent communication and organisational skills Ability to work well under pressure and manage priorities Customer-focused ‘can-do’ attitude Commitment to Trust values: PRIDE (People focused, Respect, Integrity, Dedication, Excellence) How to Apply: Send your CV to (url removed) or call (phone number removed) for more info. gap personnel is committed to equality and fair recruitment and acts as an employment business on behalf of the NHS