Membership Sales and Services Representative
Job Order #: 6252286
NOC: 14101
Employer Name:
YMCA of Regina
Posted Date:
18-Oct-2025
Location:
REGINA
# of Positions:
2
Employment Terms:
Full-Time
Education:
Grade 12
Experience:
7-11 Months
Apply By:
04-Nov-2025
How to Apply?
The YMCA of Regina is proud to be an equal opportunity employer. Ifyoure committed to excellence and passionate about making adifference in your community, we encourage you to apply! Please sendyour resume, three professional references, and your availability to: careers@regina.ymca.ca
About YMCA of Regina
The YMCA of Regina is a non-profit, Imagine Canada-accredited charity committed to fostering strong kids, strong families, & strong communities. As Reginas leading values-driven organization in health, leadership, &personal development, we deliver impactful programs across three core service areas: Health & Fitness, Community Development, & Childcare.
We're looking for two enthusiastic, customer-focused professionals to join our dynamic team. As a Membership Sales & Services Representative, youll be the welcoming face of the YMCA, helping members feel supported & informed from their very first visit.
Key Responsibilities
* Actively promote & sell YMCA memberships.
* Conduct tours for prospective members.
* Follow up on leads from guest passes, day passes, & online inquiries.
* Provide exceptional service to members, guests, & program participants.
* Respond to inquiries in person, via phone, or email.
* Register members for programs, lessons, & services.
* Maintain accurate member records & update databases.
* Handle monetary transactions & balance cash drawers.
* Maintain cleanliness and organization of the front desk & lobby areas.
* Demonstrate YMCA core values: Respect, Kindness, inclusiveness, Well-Being & Integrity.
* Support fundraising and community engagement initiatives.
Availability Requirements
These positions are based at our Northwest (Rochdale) location.
* Position 1: Full-time, early morning shifts (5:15 AM 1:30 PM), with evening and weekend availability.
* Position 2: Full-time, flexible hours including mornings, evenings, and weekends.
Facility Hours: Weekdays: 5:30 AM 10:00 PM; Weekends: 7:00 AM 7:00 PM; Holidays: 9:00 AM 5:00 PM
Qualifications
* Previous sales and customer service experience preferred.
* Attention to detail & accuracy in data entry.
* Strong interpersonal & communication skills.
* Ability to resolve member concerns & conflicts effectively.
* Current Standard First Aid & CPR/AED (Level C)
* Clear Criminal Record Check with VSC
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