Job Title and Compensation
Operations Support Manager – North Region Head Office – Wonderfield Group
Contract: Full Time
Salary: £40,000
Contracted Hours: 40
About the Employer
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan, with a market cap of $5.5b. Zensho aims to become the world’s largest food company, eradicating hunger and poverty globally, and operates restaurants, factories, and thousands of sushi kiosks. The combined brands now generate annual sales of $2.5b and EBITDA above $140m, driving an ambitious growth trajectory.
We’re hiring an Operations Support Manager to partner with our Retail Operations Manager covering the North Region, overseeing a portfolio of corporate‑operated kiosks in major UK supermarkets. These sites are transitioning from franchise to corporate ownership before resale, and you’ll play a key role in setting them up for long‑term success.
Key Responsibilities
* Ensure corporate‑operated kiosks are set up for success, training teams on food prep, service, compliance, and daily operations
* Provide hands‑on coaching and support to teams, driving relaunches and performance improvements
* Lead the transition and turnaround of kiosks post‑franchise, stabilising operations and preparing sites for resale
* Support delivery of performance KPIs, including sales, labour, cost of goods, compliance, and training completion
* Champion food safety, hygiene, and allergen standards to ensure all products are fresh, on spec, and within shelf life
* Build strong relationships with supermarket partners, resolving issues collaboratively and maintaining high operational standards
* Work closely with Training, Marketing, Commercial, and Finance teams to align operational support with business priorities
* Track training outcomes and performance, providing insights and recommendations to the Retail Operations Manager
Benefits
* Opportunity to grow your career alongside with us with available apprentice program
* Brilliant support services designed to enhance your physical, mental and financial wellbeing.
* Annual discretionary bonus subject to business and overall performance
* Discretionary Life Assurance
* Discretionary Income Protection
* Group Personal Pension
* Private Medical Cash Plan
* Bespoke reward platform including access to retail, cinema & gym discounts.
* 50% off your food every time you dine with us for you and 3 friends.
* Contribute towards our award‑winning sustainability initiatives that deliver progress against 9 UN sustainability goals. We are committed to responsibly sourcing all our seafood, using only sustainably sourced fish, and ensuring all packaging is recyclable; 80% of our packaging is already made from recycled plastic.
* Annual Awards ceremony
How to Apply
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
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