Salary: £50,000 - 70,000 per year Requirements: 5 years of experience on ServiceNow platform as an architect, administrator, developer, and support specialist Excellent command of ITOM discovery, ITSM, and CMDB modules Proficient in platform basics including ACLs, UI policies, client scripts, UI actions, business rules, workflows, Flow Designer, Mid Server configuration, and ServiceNow best practices Exposure to SecOps modules, particularly SIR and Vulnerability Response, HRSD is desirable Expertise in Java scripting, integrations using Data source, REST/SOAP APIs, Integration hub following best practices Experience as a solution architect in professional services, financial services, or a public sector/regulated environment Familiarity with architecture methodologies and tools (TOGAF, EA Sparx, RSA) to produce sound technical designs and architecture deliverables Proven history of leading complex and significant n-tier implementations (£5M) Ability to forge strong working relationships with stakeholders and team members Support Product Owner in prioritization, planning, and release activities Responsibilities: Engage with stakeholders and business proactively and reactively to gather requirements and identify creative solutions Document architecture decision papers and design documents, presenting them in various decision authorities with conviction Collaborate with the Product Owner to develop and maintain the strategic roadmap based on developments within FCA and the technology landscape Ensure technical documentation of the platform remains current and contribute actively to it Analyze solutions and breakdown requirements into stories for developers, ensuring adherence to best practices through clear guidance and reviews Conduct complex development work, integrations, and develop POCs where necessary to support the development team Technologies: Architect CMDB DevOps ERP Flow Support ITSM Java Product Owner REST SOAP ServiceNow TOGAF UX UI Design More: We are an independent regulatory body in the UK dedicated to ensuring that the financial markets function effectively for consumers and the economy, promoting market integrity and competition. This role will be part of the ERP Product Group DevOps team within our Data Tech and Innovation division. As we transition to a more balanced in-office presence from September, we offer a dynamic work environment where collaboration and continuous improvement are valued. last updated 14 week of 2026