This is a temporary part‑time position, offering 20 hours per week. The position is based in the H&M Camberley store. As a Sales Advisor Team Leader, you lead the way in direct customer service, store operations, and team development whilst supporting the management team to deliver the best experience for customers and colleagues. This role is a great step for those with some supervisory experience who wish to pursue a management role in H&M as a Visual Merchandiser or Department Manager.
Responsibilities
* You are responsible for inspiring our customers by promoting campaigns, offers, and activities and by being commercially aware of H&M, other retailers, and the current environment.
* You are responsible for delivering a great customer experience that contributes to the sales and profit goals of your store.
* You support the store management team to create a great team, by leading the way and leading by example, and also ensuring that all colleagues deliver great garment care and store operations.
* You follow health and safety routines to promote the safety and well‑being of all colleagues and customers.
Qualifications
* Experience in a retail, hospitality or customer‑facing role.
* Excellent communication skills and the ability to lead, train, and develop teams.
* Previous leadership experience is meriting.
* A customer‑first mindset.
Benefits
We offer all employees at H&M Group attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. In addition to the staff discount, all employees are included in the H&M Incentive Program (HIP). Global benefits, along with local perks, support a rewarding career.
Availability
5 days fully flexible, weekends included. Unfortunately, this role does not offer sponsorship for under the skilled worker route.
H&M Group Overview
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. The group is committed to creating meaningful growth and sustainable lifestyles, re‑imagining fashion and reshaping the industry.
Inclusion & Diversity
H&M Group is determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. We strive to have a fair and equal process and encourage a diverse workforce that brings varied knowledge, experience and ideas. All diversity dimensions are taken into consideration in our recruitment process.
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