The Supply Chain Manager's role is to deliver strong supply chain management performance whilst supporting strategic projects to enable our goal of delivering ever improving levels of customer service. The Supply Chain Manager will manage and develop a portfolio of strategic supplier relationships working closely with our internal business partners. The Supply Chain Manager will also be responsible for all aspects of contract management and the full life cycle of a contract, inclusive of tendering and contract negotiation. The role will ensure that the day to-day contractual performance is managed, and business requirements are delivered, on-time and on cost, whilst also managing the strategic direction and continuous improvement plans. This role will also require highly developed skills in internal stakeholder management. The Supply Chain Manager will also provide detailed analysis and reporting including contractual performance, supplier performance and analysis of expenditure focused on opportunities for further improvement. Key accountabilities/tasks: Provide timely updates and engage stakeholders on all aspects of Supply Chain Management Provide an expert and complete overview and drive Supplier performance, including contracted areas such as quality, cost and volume, as well as a focus on wider quality and assurance issues Ensures that the Suppliers have the required inputs that will enable them to deliver excellent service/goods. Document the key supply chain activities with identified owners. Where appropriate have associated KPIs/SLAs included in supplier contracts, and where the KPIs/SLAs are internal activity make sure there is stakeholder buy-in to deliver on time. Responsibility for supporting the development of the supplier relationship strategy across the portfolio with a proactive engagement process with Suppliers. Drive effective supplier relationship management (SRM) program, delivering honest and open communication between the parties. Encourage a culture of respect in relationships between parties, fostering good relationships which enable mutually beneficial outcomes. Develop and maintain clear and measurable performance metrics for Suppliers. Take a lead role in the tendering of key contracts including development of the statement of works through to recommendations for contract awards. Lead activity for delivery and integration of any new Supplier/contract into the business. Lead on closed loop correction plans with Suppliers when issues have happened. Lead and co-ordinate Supplier onsite and desk based annual audits, monthly, quarterly and annual reviews Be responsible for ensuring that the information and records processed (received, created, used, stored, destroyed) on behalf of the company are managed in compliance with ALL applicable legislation, codes and policies e.g. GDPR Data Protection, Information Security and Records Management; Positively demonstrate a full understanding of the clients Health and Safety obligations and effectively manage the team ensuring all employees comply with all relevant policies and legislation. Essential Qualifications: - Bachelor's degree or equivalent experience, CIPS qualified or having made significant progress towards CIPS qualification. Knowledge and experience: - Experience with developing contract terms and conditions and extensive experience with contract negotiation. Experience in invitation to tender processes from developing the statement of work through to delivery and subsequent integration of new partners into a business. Strong relationship management experience, driving commercial value and performance through major contracts. Experience of managing contracts, developing SLA / KPI's and managing 3rd party suppliers Proven track record in a contract management or senior buyer role or equivalent Skills and abilities: - Strong leadership skills and the ability to inspire trust and commitment from others. Strong influencing skills based on developed commercial acumen and a strong sense of professional integrity. Sound negotiation and analytical ability, and proven experience of achieving commercial targets. Experience of managing procurement activities and delivering procurement value Good understanding of broader business objectives and the implications of strategic planning across High attention to detail. High level of strategic thinking and commercial awareness Strong IT skills to include a wide experience of Microsoft Office products.