Overview
As a Care Coordinator, you will play a key role in ensuring the smooth running of day-to-day care operations. You'll work closely with the Registered Manager, care team, and families to coordinate and manage care schedules, support compliance, and help deliver safe, reliable, and compassionate care to every client.
Responsibilities
* Schedule and coordinate care staff rotas to ensure all client visits are covered effectively
* Act as a main point of contact for clients, staff, and external professionals
* Support with recruitment, onboarding, and ongoing staff development
* Maintain accurate care records, update care plans, and assist with risk assessments
* Respond to queries and resolve issues in a professional and timely manner
* Participate in the on-call rota, with additional pay
* Assist the manager in ensuring the service meets CQC standards and regulations
Qualifications
* A Level 3 Health and Social Care qualification
* Experience as a Care Coordinator
* Excellent organisational and time management skills
* Strong communication and problem-solving abilities
* Confident using care management systems and IT tools (e.g., rota systems, databases)
* A full UK driving licence and access to a vehicle is essential
* A genuine passion for providing high-quality, person-centred care
Benefits
* Competitive salary up to £28,000
* Performance-related bonus
* Paid on-call responsibilities
* Ongoing training and development
* Company pension scheme
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