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Higher clerical officer - admin team

Cumbernauld
NHS Scotland
Clerical officer
Posted: 5 November
Offer description

Role

We are seeking a motivated and flexible individual to support the Health Centre Administrator in delivering high-quality administrative services across several sites in the North Locality.


Key Responsibilities

* Assist with staff rostering and scheduling to ensure adequate cover across all sites
* Support SSTS (Scottish Standard Time System) administration, including data input and timesheet management
* Carry out accurate data entry and maintain up-to-date records
* Support the completion of Return to Work (RTW) interviews and associated documentation
* Manage petty cash processes in line with NHS Lanarkshire policies
* Report faults and maintenance issues promptly, liaising with relevant departments to ensure timely resolution
* Support with Health & Safety/Fire compliance
* Provide general administrative support as required to ensure the smooth running of services across the Locality


Qualifications

* Experience in an Administrative and Clerical role
* Educated to Higher Grade level
* Ability to supervise staff
* Well developed interpersonal skills in customer care
* Excellent communication skills
* Good organisational and planning skills
* Understanding of a range of procedures and processes
* Ability to prioritise work and work on own initiative whilst under pressure
* Proficient I.T. skills, including Microsoft packages
* Ensuring confidentiality, diplomacy and discretion are maintained at all times


Additional Preferred Skills

* Evidence of minute taking skills
* Experience supporting a clinical team
* Working knowledge of Trakcare, SSTS, Spreadsheets
* Excellent telephone manner
* Willingness to cover annual and sick leave if required
* Car Driver with a full, valid UK/EU/EEA drivers licence


Contract and Working Pattern

Contract type: Permanent / Part Time – 25 hours per week. Working pattern: Monday to Friday 10 am to 3 pm. Salary will be pro‑rated.

Location: Central Health Centre, North Locality.


Contact

Please contact Lorraine Russell at lorraine.russell@lanarkshire.scot.nhs.uk or Lynn Deas, Recruitment Administrator at lynn.deas@lanarkshire.scot.nhs.uk (include job title and reference number in your email).


Diversity and Equal Opportunity

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience. We are required to check the entitlement to work in the UK for all prospective employees.


Benefits

* Minimum 27 days annual leave increasing with length of service
* Minimum 8 days public holidays
* Membership of NHS Pension Scheme with life insurance benefits
* Paid sick leave increasing with length of service
* Occupational health services
* Employee counselling services
* Work‑life balance policies and procedures
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