Overview
Position: UK Sales Administrator / 37.50 hours per week (Monday-Friday)
Location: Samsonite Head Office, 5 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET
Availability: As soon as possible
JOB DESCRIPTION: Sales Administrator
Responsibilities
* Order Management
o Enter orders into the SAP system.
o Communicate order confirmations, including handling out-of-stock situations and providing estimated time of arrival (ETA).
o Verify and check prices for accuracy.
* Financial Documentation
o Generate proforma invoices.
* Customer Interaction
o Book orders with customers, noting that many clients use unique methods or portals. Prior experience with such systems is beneficial.
* After-Sales Support
o Handle all after-sales services.
* Wholesale Channel Knowledge
o Demonstrate understanding and experience in the wholesale channel.
* Administrative Tasks
o Complete new line forms for customers.
o Provide product images as needed.
Monitor seasonal orders for all brands
Additional Obligations
* To assist management with various duties as required
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