Are you passionate about transforming operational excellence through data?
Do you thrive in a fast-paced, regulated environment where analytics drive strategic decisions? Join our team at a leading global insurance company and help shape the future of operational performance across the UK and Ireland.
About the Role
As the Operation Excellence Data Mining & Analytics Lead, you’ll be at the forefront of our Operational Excellence (OpEx) strategy. You’ll define and drive data practices, standards and capabilities that enable actionable insights from enterprise operational data. Your work will directly impact efficiency, customer outcomes and regulatory compliance.
Key Responsibilities
* Lead the data strategy for OpEx mining and analytics across UKI.
* Identify process inefficiencies and performance gaps using advanced analytics.
* Develop dashboards and reporting frameworks to support transformation and digitisation.
* Ensure governance around data quality, security and ethical analytics use.
* Translate complex data into clear, actionable insights for senior stakeholders.
* Build and manage high-performing analytics teams, partnering with IT, AI and other guilds.
* Oversee resource allocation and guild standards to ensure consistent delivery.
What We’re Looking For
* Proven experience in leading data analytics
* Hands-on expertise in data mining, machine learning and predictive analytics.
* Strong background in process mining tools (e.g., ARIS), Lean, Six Sigma and CI methodologies.
* Deep understanding of Business Process Architecture and value stream management.
* Exceptional stakeholder management and technical leadership skills.
* Experience in underwriting, claims, policy admin, or customer services is a plus.
Key Interfaces
You’ll collaborate with senior business unit leaders, product owners, agile coaches, data and AI engineering teams, and external suppliers. You’ll also work closely with our AI Hub, procurement, and people functions.
Why Join Us?
* Be part of a global leader in insurance with a strong commitment to innovation.
* Drive meaningful change in how we operate and serve our customers.
* Work in a dynamic, inclusive and forward-thinking environment.
* Enjoy flexible working, competitive benefits and opportunities for growth.
The package
* Salary: £60,000 -£74,000
* Bonus: Annual bonus c8%
* Pension: Up to 12% company contribution
* Life assurance – 10x Annual Salary.
* Private Medical Cover
* Holiday - 25 days
Ready to make an impact? Apply now or reach out to our Talent Acquisition team to learn more.