Job title
HVAC Customer & Operations Support Co-ordinator
Function
JLA HVAC
Location
Ripponden
Reports to
HVAC Ops Admin Lead
About our business
JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.
The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.
Role overview
The Hvac Ops Admin manages all works that come from the inbound contact and sales teams. They plan work for engineers and contractors to complete, both real time when a fault is identified, and future planned for preventative maintenance works and/or installations.
It is important that the Hvac Ops Admin plans work to meet customer contract obligations, while ensuring that work is planned with maximum efficiency and that they get maximum value from the business.
The Hvac Ops Admin will collaborate regularly wi...