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Customer Services Representative, Bury Saint Edmunds
Location: Bury Saint Edmunds, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
a662f75abb0e
Job Views:
8
Posted:
14.07.2025
Expiry Date:
28.08.2025
Job Description:
Your new company
My client is a well-established and stable European-owned business.
Your new role
My client is recruiting for a Customer Services Representative, covering duties including:
* Data processing customer orders
* Booking haulage for deliveries via online carrier systems and email
* Tracking and tracing deliveries
* Recording and responding to customer complaints
* Liaising with the warehouse team to ensure prompt handling of customer orders
* Investigating stock-related queries
* Performing general administration tasks as required
What you'll need to succeed
To succeed in this role, you will require:
* A great telephone manner
* A confident, positive communicator at all levels
* Previous administrative experience and proven organisational skills
* Knowledge of import/export procedures and logistics administration (desirable)
* The ability to work independently and as part of a team
What you'll get in return
* Monday to Friday, 8 am - 5 pm
* On-site parking
* Competitive salary
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