Part-time Veterinary Receptionist required at our Thrapston practice!
We are looking for an enthusiastic part-time Receptionist to deliver outstanding customer service. The ideal candidate should possess excellent communication skills, experience working in a busy, customer-based environment, with good telephone skills and knowledge of IT programmes and emails. Previous veterinary experience is desirable but not essential, as training will be provided. Flexibility to cover holiday and sick leave at our Oundle and Corby practices is required. This is a part-time role working 20.5 hours per week.
Main responsibilities of the role include but are not limited to:
1. Liaising with clients and clinical staff to provide high-level customer care.
2. Meeting and greeting clients and pets.
3. Booking appointments and managing diaries.
4. Managing telephone and email enquiries.
5. Processing payments for services and products.
6. Managing cash and end-of-day banking.
7. Maintaining a clean and safe environment for clients and pets.
More About Us
We are a friendly and supportive first-opinion, small animal practice located in a beautiful market town with easy access to large cities, Northampton, and Cambridge. The area is ideal for outdoor enthusiasts, with access to the River Nene, local sports clubs, and rural surroundings. London is accessible within an hour by train.
This is a fantastic opportunity to join a caring team where you'll receive great support. If you have a passion for working with people and delivering exceptional service, we'd love to hear from you!
Benefits
* 6.6 weeks annual leave (FTE), plus additional leave for your birthday
* Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
* Cycle to work scheme
* Employee wellbeing initiatives
* Support for non-accidental injury cases
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - discounts and cashback with hundreds of retailers
* Pension scheme
* Discounted staff pet care
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