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Senior business analyst – operational resilience

Milton Keynes
Recognise Bank
Business analyst
Posted: 20 January
Offer description

Hello,

We are Recognise Bank; a modern business bank built to support the UK's SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we've built a loyal customer base and a strong, diverse team that puts people first.

Our vision is building stronger futures with bespoke financial solutions. We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook. Through smart, flexible lending and savings products, we're here to build and grow stronger futures for lasting success.

Our values shape how we work and grow together:

Can do, will do: We take ownership, solve problems, and adapt as our customers' needs evolve.

Be brilliant: We show up with curiosity and energy, always striving for better.

Do the right thing: We act with integrity, responsibility, and care in everything we do.

Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed.

About the role

Recognise Bank is delivering a programme to strengthen its Operational Resilience framework to support future growth.

This is a 3 month contract role as a Senior Business Analyst - Operational Resilience required to help the team achieve their objectives. This role will work across the business to review Important Business Services and Impact Tolerances, update process maps, assess risks and vulnerabilities, and support resilience testing and BCP reviews. The role will also contribute to improving Operational Resilience MI and reporting for senior committees.

This is a hands-on interim role requiring strong stakeholder engagement, workshop facilitation, and the ability to work autonomously across Operations, Technology, Risk and Information Security teams.

Key Responsibilities
* Facilitate workshops with stakeholders across the business to review Important Business Services & Impact Tolerances
* Update Process Mapping for all Important Business Services
* Manage Risk & Vulnerability Registers
* Support execution of Testing
* Complete current state assessment of BCP plans
* Lead improvements to Operational Resilience MI and reporting in Operations and Risk Committees
* Review and update Policy documents where necessary
* Support Programme Steering Committees
Required Skills & Experience
* 5+ years' experience as a Business Analyst within Financial Services
* Prior Operational Resilience experience preferred
* Strong experience working with technology, operations, risk, and information security teams
* Experience delivering within complex change programmes
* Process mapping and workshop facilitation
* Risk identification and analysis
* Data analysis, MI, and reporting
* Strong questioning and stakeholder challenge
* Project management
* Mindset:
* Someone with a 'can do' attitude who is happy to work autonomously but who recognises when to escalate and seek support
* A natural curiosity and analytical approach – the ideal candidate will ask questions that others are over-looking and bring new insight into internal discussions
* We're a small risk team within a growing Bank – we need someone who can challenge the status-quo whilst maintaining strong working relationships and a positive working environment.

Why Join?

At Recognise Bank, we're building more than a bank — we're creating a culture where people feel empowered to make a difference, supported to be brilliant with a can do will do attitude, and trusted to do the right thing .We believe that when our people thrive, so do our customers. That's why we invest in an environment that reflects our values and supports your growth, flexibility, and wellbeing.

If you're curious, driven, and ready to be part of something meaningful — where your ideas matter, your growth is supported, and your work makes a real impact — then we'd love to hear from you.

Recognise Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

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