Job Description
Description
As a Site Supervisor, you will be responsible for resources associated with the repair and maintenance of the clean water network across specific network areas for our client.
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You will supervise operational repair and maintenance support to resolve issues such as poor supplies, no water, leaks and water quality issues. Types of activities include repairing burst mains, leak repair, stop tap repairs, installation of equipment, investigations / tracing supplies. You will provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our client’s expectations. In addition to Health and Safety, customer service is critical to the client.
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Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence a dramatic improvement in the C-MeX measure and show leadership skills to genuinely care about the ratings customers give of Network Plus’s metering services.
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You will work with the scheduling team to ensure repair and maintenance work is delivered on time according to the schedule. You will be expected to communicate with customers who are impacted by our work, as and when required.
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Key Responsibilities
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1. We are looking for someone to have operational supervisory r...