We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, and any application submitted through Welsh will not be treated less favourably than those in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille), please contact the recruiting manager named in the job advert or contact the Aneurin Bevan University Health Board recruitment team at 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk.
If successful at interview, you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Early applications are encouraged to ensure consideration. Shortlisted candidates will be contacted via the email provided in the application, so please check your account regularly.
Please check your email regularly. All recruitment correspondence will be sent to the email registered on the application form.
Aneurin Bevan University Health Board supports flexible working.
There is a temporary top-up for Bands 2 and 3 to reflect the incorporation of the top-up to the living wage of £12.60 per hour (£24,638 per annum). This will be in place until the 2025/26 pay uplift is confirmed.
Please note that this vacancy may be withdrawn at any time if filled via internal redeployment.
Job Overview
An exciting opportunity has arisen for a Lead Patient Pathway Co-ordinator in the Ophthalmology Service, delivering change across Aneurin Bevan University Health Board.
We are looking for an organized, enthusiastic, self-motivated individual with strong team leadership skills. The post holder will play a key role in delivering transformation plans for the Ophthalmology Service.
The ability to speak Welsh is desirable; Welsh and/or English speakers are equally encouraged to apply.
This role is fixed-term until 31 March 2026.
Main duties of the job
The post holder will provide administrative support within the Ophthalmology service, managing inpatient waiting lists, overseeing inpatient scheduling, supporting the management team and clinicians to improve service delivery, reduce waiting times, and ensure capacity is well utilized. Responsibilities include managing staff within the Referral and Booking Centre, overseeing waiting lists, Partial Booking Systems, RTT targets, and clinic utilization, and working closely with Directorate Managers and clinicians to ensure policy compliance and support staff and managers as needed.
Working for our organization
Aneurin Bevan University Health Board is a multi-award-winning NHS organization committed to caring. We offer extensive training, development opportunities, flexible working, and a focus on work-life balance, including occupational health support and a Wellbeing Centre of Excellence. Our Clinical Futures strategy promotes care closer to home and high-quality hospital care when needed. Join us to help pioneer innovative healthcare delivery.
Qualifications
Essential: Educated to Diploma level or equivalent knowledge and experience.
Desirable: ECDL qualification or similar computer skills.
Experience
Essential: Ability to work and communicate effectively within a multi-disciplinary team and with patients empathetically.
Skills
Essential: NHS experience with ORMIS, RTT, or similar administrative competence; ability to support operational requirements.
Desirable: Active engagement in learning activities, understanding of NHS initiatives, Welsh language skills (levels 1-5 in understanding, speaking, reading, and writing).
Other
Essential: Acts in accordance with legislation, policies, and procedures; supports health, safety, and security; assesses risks.
Desirable: Knowledge of NHS initiatives like patient choice and ORMIS, and ability to respond positively to them.
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