Salary: £24,000 - 29,000 per year Requirements: Genuine interest and enthusiasm for technology Enjoy helping others and prepared to go the extra mile Excellent communication and listening skills Strong time-management skills and ability to set priorities Inquisitive and keen to learn Ability to take direction and work both independently and with team members Good diagnostic skills, methodical approach, and attention to detail Experience in IT Support is a definite plus Own car Full clean driving licence Eligible to work in the UK Clear Disqualification Declaration DIY skills are a definite plus Basic knowledge of Windows 10/11, Windows Server 2019/2022/2025, Active Directory, Group Policy, general office applications (e.g., MS Office), PC hardware, printing, networks, software installation, and interactive whiteboards/projectors Responsibilities: Carry out all aspects of IT support for local primary schools onsite, remotely, and via phone/email Monitor and maintain computer systems and networks Install and configure hardware Diagnose hardware and software faults and solve technical and applications problems Develop and maintain close relationships with our customers Visit 2 to 3 schools daily during term time and occasionally work from home Participate in large projects and installations during school holidays Technologies: Active Directory Hardware Support Windows Office 365 PowerShell Visual Basic iOS More: At Con Ed Ltd, we are an award-winning, successful small business based in Watford, specializing in IT Support and Managed Services for primary schools for over 20 years. Our dedicated team provides trusted IT management and technical support to over 50 schools, and we value close relationships with our clients. We offer a full-time, permanent position with a salary between £24K - £29K, depending on experience, knowledge, and skills. We foster a supportive environment where team members can develop their skills, enjoy varied work, and be part of a friendly team. We also offer 25 days of holiday plus 8 bank holidays annually, and a discretionary performance bonus scheme. last updated 5 week of 2026