Client Account Manager – Energy Consultancy
Overview:
A UK-based boutique energy consultancy is seeking a Client Account Manager to join its Client Services team. The company provides energy procurement and consultancy services to a diverse range of commercial clients, including those in the Independent School sector. This role is ideal for professionals with strong account management experience and a solid understanding of energy markets.
Reporting To: Client Services Director
Key Responsibilities:
* Contract Management: Oversee a portfolio of fixed-price contracts, including periodic tendering, meetings, calls, and procurement strategy support.
* Procurement Projects: Collaborate with tendering managers on client instructions, site changes, renewable energy initiatives, and tender report content.
* Client Support: Serve as the main point of contact for a designated group of clients, providing energy market insights and maintaining strong relationships.
* Client Presentations: Conduct face-to-face meetings, video presentations, and attend client networking events as needed.
* Business Development: Identify opportunities to upsell additional services, particularly in bureau and carbon data/reporting.
* Sales Support: Assist in acquiring new accounts by reviewing invoices, checking data, and contributing to commercial proposals.
* Strategic Planning: Work with the Client Services Director to refine strategies that benefit the client base.
Key Deliverables:
* Ensure high standards of service delivery
* Achieve client retention goals
* Drive revenue growth through upselling and new business acquisition
Experience & Skills Required:
* 3–5 years of experience in energy consultancy or related sectors
* Strong background in account management
* In-depth knowledge of energy procurement, pricing, and industry changes
* Proficiency in Excel (charts, pivot tables) and PowerPoint
* Excellent organisational skills and attention to detail
* Ability to work independently and as part of a close-knit team
* Confident communication skills
Salary & Benefits:
* Up to £60,000 per annum + performance-based bonus
* Full-time: 09:00 – 17:30
* 25 days holiday plus Bank Holidays
* Home-based with occasional travel to client sites and London offices