Salary: £25,087 rising to £25,684 at 9 months in role, plus incentives
Hourly Rate: £12.82
Are you someone who enjoys solving problems? Perhaps you like gaming or tinkering with technology? If so, you have transferable skills for a Customer Service Technical role with EE.
Join our Home Technical Team in Cardiff, where you'll assist customers over the phone with broadband tech-related queries. Whether it's a simple router question or a more complex issue requiring ownership, you'll support customers throughout their journey.
No specific experience is required. If you're naturally helpful, calm, and good at building relationships, we can train you on the rest.
We offer flexibility to fit your lifestyle, including scheduling your own breaks, banking time, and occasional home working, to support your success and personal commitments.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 after 9 months, plus incentives and bonuses.
* Online GP access 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave—up to 2 weeks for those caring for family or friends.
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year, for maternity, paternity, or adoption leave.
* Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
* Support for your career development—helping you achieve your professional goals.
* Season Ticket Travel Loan to assist with commuting costs.
* Volunteering days to give back to your community.
* Optional private healthcare and dental coverage for you and your family.
We foster a great team culture, provide meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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