Location: Royal Sutton Coldfield, Birmingham
Package: Competitive Salary + Attractive Commission Structure
A rare opportunity has arisen to join a fast-growing, sector-leading service provider operating across the UK’s residential living, student accommodation, and build-to-rent markets. This is a commercially focused Business Development Manager role for someone with PBSA sector knowledge who is ready to move from operational delivery into a high-impact, client-facing growth position.
The business delivers specialist seasonal turnaround services alongside year-round soft FM solutions, working with leading PBSA operators, universities, and residential providers. With a strong reputation and highly successful core business unit, this is a key hire to support continued national growth. You will play a central role in driving new business across both seasonal and recurring service lines, working closely with senior leadership and operational teams to develop and convert opportunities into long-term partnerships.
The Role
This is a hands-on commercial role where you will take ownership of developing and managing new business pipelines across PBSA and university sectors, while also supporting wider cross-service growth opportunities. You will be expected to combine strong industry knowledge with commercial awareness to identify opportunities, engage key decision-makers, and lead bids through to successful conversion.
This is not a purely desk-based position, requiring confidence on-site, direct client engagement, and the ability to build meaningful relationships across a national portfolio.
Key Responsibilities
* Develop and manage PBSA-focused sales pipelines across seasonal and year-round services
* Identify and convert new business opportunities within student accommodation and university sectors
* Lead and support tender, RFP, and bid submissions
* Build and maintain strong client relationships at decision-maker level
* Work closely with operational teams to ensure commercial solutions are deliverable and competitive
* Attend regular pipeline reviews with senior leadership
* Maintain accurate CRM records and forecast reporting
* Support wider lead generation across additional business units
* Represent the business at client meetings, site visits, and industry engagements nationwide
About You
This role is ideal for someone currently working within PBSA operations, facilities management, or a related service environment who is ready to transition into a commercial role.
You’ll likely already understand how student accommodation and residential portfolios operate and now want to apply that knowledge in a growth-focused, client-facing capacity.
What We’re Looking For
* Experience within PBSA management or facilities management (3+ years preferred)
* Strong understanding of operational service delivery environments
* Proven experience managing or contributing to revenue or sales targets (ideally £1m+)
* Confident communicator with strong relationship-building skills
* Experience with CRM systems and pipeline management
* Exposure to tenders or bids is beneficial but not essential
* Highly organised, proactive, and commercially aware
* Comfortable with national travel and site-based client engagement
* Ambitious mindset with a willingness to step into a high-growth role
You’ll thrive here if you are:
* Energetic, positive, and solution-focused
* Comfortable working at pace with a strong sense of urgency
* Naturally collaborative and open in your approach
* Confident taking ownership of work and driving outcomes
* Motivated by targets, growth, and long-term progression
* Comfortable being visible across sites and client locations nationwide
* Passionate about building meaningful, long-term client relationships
Why This Role?
* Genuine progression opportunity within a growing national business
* Join a fast-growing, ambitious business at a key stage of national expansion
* Opportunity to move beyond operational delivery into full commercial ownership
* Strong emphasis on progression, development, and internal recognition
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