Associate Consultant – Healthcare and Risk
Lockton Manchester, England, United Kingdom
The purpose of this role is to support the service delivery of client accounts across the People Solutions practice.
Responsibilities
* Responsible for the development of client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively.
* Understand clients benefit requirements and provide advice on insurers services, coverage and pricing.
* Deliver day to day servicing to support retention and development of the business.
* Prepare risk specifications, manage scheme accounting, run census data audits and ad-hoc consulting projects.
* Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal.
* Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve.
* Support the broader development of insurer relationships.
* Ensure compliance requirements and internal controls are fully met.
* Oversee delivery of claims and underwriting activity.
* Co‑ordinate the use of other Lockton specialist teams where required.
Qualifications
* Proven experience in UK SME broking/consulting environment.
* Principal focus on healthcare and group risk insurances (ideally both).
* Exceptional client relationship skills.
* Ability to manage time effectively focusing on priorities, targets and deadlines.
* Good critical thinker and able to distil complex issues down into clear, actionable recommendations.
* Demonstrate a desire to learn, a proactive approach and ability to research information.
#J-18808-Ljbffr