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Order coordinator

Henfield
Permanent
Coordinator
£30,000 - £34,000 a year
Posted: 16 April
Offer description

We are working with a well-established and growing organisation within the manufacturing and construction sector, known for delivering high-quality, bespoke solutions to a wide range of commercial clients. Due to continued growth, they are looking to bring in a Quotation Coordinator to support their commercial team and help manage the flow of incoming enquiries. Job Type: Full-Time, Permanent Job Title : Order Coordinator Salary : £30,000 - £34,0000 Location : Henfield Responsibilities Review and assess all incoming enquiries to ensure they are complete, accurate, and commercially suitable Act as a central checkpoint before opportunities are progressed to the sales and estimating teams Liaise with customers and internal stakeholders to gather and clarify requirements Ensure all relevant information is captured to enable accurate quotation preparation Allocate enquiries to the appropriate teams based on scope and complexity Maintain accurate and up-to-date records within the CRM system (HubSpot preferred) Identify repeat or historic enquiries through detailed system checks Manage timelines and ensure clear expectations are set with customers Provide a high standard of communication at all stages of the enquiry process Escalate issues where necessary and support continuous improvement of processes About you Previous experience in a similar coordination, pre-construction, or commercial support role Strong administrative background within a fast-paced environment Experience using CRM systems Knowledge of manufacturing or construction processes would be beneficial Excellent attention to detail and organisational skills Confident communicator with the ability to question and clarify information Strong time management skills and ability to handle multiple priorities A proactive, solutions-focused mindset

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