Job Title: Trainee Mortgage Advisor
Location: Aberdeen
Salary: Starting at £24,000 (OTE £26,500) - with salary increases upon completion of exams
Hours: Full-time, Monday to Friday, 9am-5pm
Work Arrangement: Office-based
Training: Full training provided
Progression: Clear career development and progression opportunities available
About the Role
This is an exciting opportunity for a motivated individual to begin their career in financial services as a Trainee Mortgage Advisor. You'll be joining a dynamic team in Aberdeen, where you'll receive full training and support to become a qualified mortgage advisor. As you progress and pass industry exams, you'll gain access to further career development opportunities as well as salary reviews.
Department Overview
You'll be part of a team that supports clients through their mortgage journey, from initial enquiry to advisor appointment. The department handles inbound and outbound communications, qualifying leads, and ensuring clients receive expert whole-of-market mortgage advice.
Key Responsibilities
* Handle inbound mortgage and protection enquiries professionally and efficiently
* Qualify clients by gathering relevant financial and personal information
* Book appointments with mortgage advisors for eligible clients
* Make outbound calls to existing clients to generate new mortgage appointments
* Nurture clients in the early stages of their mortgage journey
* Liaise with internal stakeholders including mortgage advisors, property staff, and senior managers
* Maintain accurate records and update CRM systems
* Request and review credit files for clients with credit issues
* Identify opportunities for referrals to other departments (e.g. legal, estate agency, investments)
Skills & Experience
Essential:
* Confident communicator with a professional telephone manner
* Organised and detail-oriented
* Self-motivated and driven to succeed
* Sales-oriented with a keen eye for spotting opportunities
* Strong written communication skills
* Comfortable with basic calculations and numeracy
* IT literate - proficient in Microsoft Excel, Word, and Outlook
Why Join Us?
* Full training and exam support provided
* Salary increases as you progress and qualify
* Supportive team environment
* Clear career path into mortgage advising and beyond
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age