As Food and Beverage Assistant you'll be responsible for ensuring that guests have a positive, first class dining experience. You'll greet guests, take orders, serve food and drinks, and handle payments. You'll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business.
Your responsibilities will include:
* The service of food and beverage products our bar, restaurant and events spaces.
* To be able to understand and communicate effectively the menu and all products available to customers.
* Deal with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
* To provide a warm and welcoming service at all touch points with the guests ensuring that all queries or requirements are dealt with accordingly.
The ideal candidate should have:
* Great customer service skills.
* The ability to work under pressure and maintain a professional approach.
* The ability to work as part of a team.
* Flexible to cover evenings and weekend shifts.
We offer our employees excellent opportunities to grow and develop within our portfolio, along with the following benefits:
* Staff, Friends & Family discount within within the Accor family
* Food & Beverage discount
* Modern, stylish uniforms
* Meals on duty
* Social calendar of events
* Learning & Development
Job Types: Full-time, Permanent
Pay: £12.21 per hour
Benefits:
* Canteen
* Company pension
* Employee discount
* Free parking
* On-site gym
* On-site parking
Work Location: In person