Hackajob is seeking a Senior Advisor in Sunderland to enhance customer service quality. In this role, you will be responsible for negotiating quality procedures and providing exceptional service through various channels. A strong background in telephony and customer service is essential, along with good communication skills. The position involves leading a team and developing customer care procedures, making it ideal for individuals with a drive to improve processes. Join hackajob to make a significant impact in customer relations.
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