Join Our Client's Team at South Gloucestershire Council as an Administrator in the licencing Team! Are you an organised, enthusiastic individual with a passion for providing excellent customer service? Do you thrive in a dynamic environment where your administrative skills can shine? If so, we have an exciting opportunity for you! Position: Administrator - licencing Team Location: Hybrid (3 days in the office, 2 days home working) What You'll Do: As an Administrator within our licencing Team, you'll play a pivotal role in ensuring efficient, responsive, and high-quality administrative support to both our customers and team members. Your key responsibilities will include: Managing an email inbox, promptly answering queries or directing them as necessary. Overseeing the licencing database to maintain accurate and up-to-date records. Logging licencing applications in the Uniform system with precision and care. Processing payments for licencing applications efficiently.Booking appointments and facilitating presentations to enhance customer experience. Who We're Looking For: To succeed in this role, you should possess the following qualifications and skills: Work experience in an office-based administrative role (experience in a licencing-related capacity is desirable but not essential). NVQ Level 3 (or equivalent) in Customer Service or Administration. Proven experience in taking payments and making appointment ...