Job summary
We are seeking an enthusiastic and motivated Band 5 Business Support Officer to work as part of the Essex and Kent Children's Services senior leadership and business support team, with a focus on Mental Health in Schools Teams (MHST's).
Main duties of the job
The successful candidate will provide effective business, performance and project management support to the Business Manager and senior leadership team. Duties will include project work, monitoring and working to support the delivery of KPIs, CQUINs and other performance targets, general business support activities, adhoc project work, working closely with services leads and operational Managers.
About us
COVID-19 Vaccination We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.
Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Job description
Job responsibilities
Please see the attached job description and person specification for full duties and details for this role.
Person Specification
Experience
Essential
1. In depth knowledge of performance and information management methodologies and techniques
2. Significant previous business support experience at similar level
Desirable
3. Ability to analyse, interrogate and interpret highly complex data
Qualifications
Essential
4. Knowledge and skills equivalent to A level standard or extensive experience
Desirable
5. Previous NHS knowledge / experience
Skills
Essential
6. High level of planning and organisational skills.
7. Proven track record in delivering outcomes within timeframes
Desirable
8. Able to work under pressure and exercise judgement and courtesy
Knowledge
Essential
9. Advanced knowledge of Microsoft Office (Word, Outlook, Excel, and PowerPoint).
10. Able to communicate effectively at all levels
Desirable
11. Able to work as part of a team