KONE is a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.
In being a great place to work, we are proud to offer a range of experiences and development opportunities that will help you to achieve your career and personal goals and, with the support of our wellbeing programmes, enable you to live a healthy and balanced life.
We are currently looking for an Area Service Manager (lifts and escalators) support our North London Region. This particular vacancy will be supporting some of our high end clients in London including contracts with some of London's most prestigious buildings- communication skills and professionalism will be key for this role. Area Service manager position is an exciting opportunity for anyone in or outside of the Lifts industry - this Individual will need to have excellent communication skills, management experience and will be managing our commercial clients with a high level of professionalism and dedication.
Key Responsibilities as an Area Service Manager:
* Ensuring customer satisfaction through quality of service and precise communication
* Accountable for equipment safety and performance
* Accountable for resolving customer service quality complaints
* Accountable for solving and closing the open callouts and reacting in case of stopped equipment and/or safety issues
* Managing a reduction of call outs in this area
The Ideal candidate will have:
* Managerial experience
* Excellent Customer relationship management
What KONE can offer:
We have a competitive salary, 25 days holiday and 8 Bank Holidays, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift industry, Bonus.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Did you know KONE moves over one billion people every day? In 2023, we had annual net sales of EUR 11.0 billion. We employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
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