Health & Wellbeing Advisor
Location: The Shell Centre, Waterloo, London, SE1 7NA
Hours: 37.5 hours per week
Pay £16.81 per hour
Shifts: Monday to Thursday: shifts 6:45am – 2:45pm & 11:00am – 7:00pm & Friday 930-5.30
Must be a Qualified Personal Trainer Level 3
Ideally be First Aid Qualified
About the Role
We are looking for a dynamic and qualified Health & Wellbeing Advisor to join our team at the Shell Centre. You will deliver exceptional health, fitness, and wellbeing services while contributing to a supportive, safe, and customer-focused environment.
Key Responsibilities
* Conduct health assessments and create personalised programme designs tailored to individual member goals.
* Lead group exercise classes, ensuring a high standard of instruction and engagement.
* Perform general gym floor duties, including cleaning and maintenance of equipment to ensure a safe and welcoming environment.
* Manage the onboarding of new joiners, including inductions and providing tailored support during their initial experience.
* Deliver all aspects of the Re:vitalise Services provision.
* Respond promptly and professionally to customer queries, including those received via email, ensuring a high level of service and satisfaction.
* Promote Shell Health promotions, campaigns, and fitness initiatives to increase awareness and engagement.
* Conduct regular site safety walk inspections and uphold compliance with all Health & Safety, COSHH, and Sodexo/Healthworks guidelines.
* Maintain the facilities to a consistently high standard of cleanliness and hygiene.
* Attend team huddles and maintain strong internal communication to ensure smooth operations.
* Support the class schedule, adapting to customer needs and resolving feedback in a positive and solution-focused manner.
* Act as a point of contact for all visitors and any contractors working within the centre.
* Contribute to the ongoing development of local facilities and services in line with Shell Health & Sodexo Healthworks objectives.
* Assist management in reporting monthly data including class attendance, gym usage, and new member inductions.
What We're Looking For
Essential:
* Level 3 Qualified Personal Trainer
* First Aid qualified
* Experience in delivering health & wellbeing services
* Strong communication and customer service skills
* Basic computer literacy
Desirable:
* Experience using Legends management system
* Background in promoting wellbeing campaigns or similar initiatives
* Enthusiasm for supporting wider health and sustainability initiatives such as Sodexo’s Better Tomorrow Plan
Why Join Sodexo?
Working with Sodexo is more than just a job — it's an opportunity to be part of something greater.You'll work in a team that values you, empowers you to act with purpose, and supports your personal and professional development. Help us shape healthier, happier workplaces and make a real impact every day
Perks & Benefits:
* Free use of on-site gym
* Prime Central London location
* Access to Sodexo’s wellbeing and rewards programmes
* 24hr virtual GP service
* Employee Assistance Programme (including legal and financial support)
* Discount schemes across top retailers
* Bike to Work Scheme
* Pension plan
* Learning and development opportunities
* Enhanced leave policies
We may close applications early if we receive a high volume of interest – apply today!
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