Optical practice manager

Optical Practice Manager Jobs in Jarrow, Tyne and Wear

£28,000 to £32,000 DOE
Full Time | 5 Days per Week
Monday to Friday 8:30am - 5:00pm | Saturdays 9:00am - 4:00pm

Zest Optical recruitment is working in partnership with a successful independent Opticians in Jarrow to recruit an Optical Practice Manager. This is an exciting opportunity to join a well-established practice with a loyal patient base and reputation for delivering personalised eye care to the local community.

The practice combines a friendly, family-orientated approach with high clinical standards, modern technology and a strong focus on providing every patient with a tailored experience.

The Role

As Optical Practice Manager, you will oversee the day-to-day running of the practice, leading a team of optical professionals while ensuring an exceptional patient journey and strong commercial performance.

Key responsibilities include:

* Leading, motivating and developing the practice team
* Managing staff rotas and daily workflow
* Supporting training and ongoing development
* Delivering a high level of patient care and customer service
* Handling patient queries and resolving issues professionally
* Monitoring sales performance and identifying opportunities for growth
* Managing frame and lens stock
* Ensuring compliance with NHS and GOC regulations
* Supporting local marketing and community engagement initiatives

The Practice

* Established independent Opticians serving Jarrow and South Tyneside
* Team with over 50 years of combined optical experience
* Single testing room environment focused on quality rather than volume
* Strong emphasis on providing patients with time, care and personalised advice
* Investment in modern technology including digital imaging and advanced lens solutions
* Access to an off-site manufacturing laboratory, allowing quick turnaround on lenses and glazing services
* Wide selection of designer, exclusive and independent frame collections

Requirements

* Qualified Dispensing Optician or experienced Optical Practice Manager
* Previous management or supervisory experience within optics
* Passion for delivering outstanding customer service
* Confident leading and developing a team
* Commercially aware with a patient-first mindset
* Excellent communication and organisational skills

What's on Offer

* Salary £28,000 to £32,000 depending on experience
* Company pension
* Staff discount
* Supportive independent environment
* Opportunity to lead an established practice with an excellent local reputation

To apply for this Optical Practice Manager job in Jarrow, please send your CV or call (phone number removed) for a confidential discussion