IT Support Analyst Banking / Financial Services London (Hybrid 3 days in office) Up to £45,000 Bonus Benefits A well-established London-based bank is seeking an IT Systems Engineer to join its close-knit internal technology team. This is an excellent opportunity for a hands-on IT professional who enjoys working across infrastructure, support, and projects. Youll play a key role in maintaining and improving core systems while providing high-quality internal support. The Role Delivering 1st, 2nd and some 3rd line support across infrastructure and systems Supporting core banking and business applications Monitoring network performance and troubleshooting issues Managing backups and restores Supporting network and system upgrades Contributing to IT projects and continuous improvement initiatives Assisting with security controls and compliance in a regulated environment About You To be considered, you will have: Strong experience in desktop and end-user support Solid knowledge of Active Directory, Domain Controllers and Group Policy Experience supporting business or financial applications Strong Microsoft Office / M365 support skills Windows Server administration experience Exposure to cyber security principles, endpoint protection, and security policy implementation