Job Role - Soft Facilities Management Coordinator or Team Leader Salary - £30,000 - £35,000 DOE Bonus Location - Stratford-upon-Avon Job Type - Permanent | Full-Time An exciting opportunity has arisen for a Facilities Coordinator to join a well-established Property team. You’ll be responsible for coordinating a range of soft facilities services across a national property portfolio. Key areas include cleaning, waste management, security, landscaping, post room, reprographics, and chauffeur services. You’ll play a vital role in ensuring these services meet business needs, compliance standards, and environmental obligations, while delivering great customer service and value. As the first point of contact for service issues, you’ll take ownership of resolving problems quickly and efficiently. This role also includes leading the Business Services team at head office, where you’ll support and develop team members across post room, reprographics, and chauffeur operations. Key responsibilities include Coordinating and monitoring soft facilities services across multiple sites Ensuring compliance with Health & Safety, security, and welfare regulations Managing procurement and financial reconciliations Supporting contract transitions and service improvements Handling queries, issues, and complaints while managing operational risks Building strong working relationships with internal stakeholders Occasional UK travel is required, and a full UK driving licence is essential. A pool car will be provided. About you Experience in soft facilities management (essential) Proven team leadership and people development experience Excellent organisational, communication, and problem-solving skills Understanding of health and safety legislation (desirable) Proficient in Microsoft Office; experience with building management systems is a plus Company Benefits Annual Bonus The option to buy and sell holidays Life Insurance Contribution to your gym membership Fantastic career progression