Were representing a leading organisation looking for a Product Solutions Technician to join their team and play a key role in delivering technical excellence across projects.
In this position, youll ensure devices and systems are configured correctly to meet customer requirements, while providing first-line technical support and troubleshooting for both hardware and software. Youll work closely with engineers and project teams to guarantee robust, reliable solutions.
What youll be doing:
Build, configure, and test media and SOC players.
Deliver first-line technical support with AV/IT expertise.
Manage and schedule content using CMS platforms.
Maintain asset registers for digital hardware.
Monitor and respond to support tickets promptly.
Support on-site engineers and assist across the business when needed.
Communicate effectively with clients and suppliers.
Participate in thorough testing to ensure solutions meet standards.
What were looking for:
Technology-related technical qualification.
Strong IT skills and proficiency in MS Office Suite.
Excellent problem-solving and organisational abilities.
Ability to work independently and as part of a team.
Customer-focused approach with strong communication skills.
This is a fantastic opportunity for someone who enjoys hands-on technical work and thrives in a fast-paced environment.
Apply Now or reach out to Ellie at Orion Electrotech!!
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