About You
We're looking for a committed, capable individual with a strong background in customer service. While experience in a security-related role is not essential, we value individuals who can demonstrate:
1. Experience working in customer-facing roles
2. A strong team ethic and ability to contribute to shared goals
3. A calm, supportive demeanor under pressure—especially in emergency or welfare situations
4. A proactive, solution-focused approach
5. This role is ideal for someone who takes pride in helping others and creating a positive and secure environment.
Essential Criteria
6. Please ensure your cover letter clearly addresses the following:
7. Proven experience in customer care
8. Experience working effectively within a team
9. Ability to work independently and use initiative
10. GCSE-level education or equivalent
11. Competence in maintaining accurate records and using computer systems
12. Full UK driving licence (Category B)
Additional Information:
Pay Grade: Grade 4 (£25,733–£26,942)
Additional Pay:
Annual shift premium: £7,200
Contractual shift allowance: £1,870–£2,013
Working Hours
You'll work a rotating shift pattern of 12-hour shifts: 4 days on, 4 days off, alternating between days and nights.
Shifts include weekends, nights, and public holidays.