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Cloud operations team lead

Milton Keynes
The DreamPix Studio
Posted: 2 March
Offer description

About Kinetic

At Kinetic we're redefining operational excellence in higher education, conferencing, and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, we help institutions streamline operations, elevate customer experiences, and unlock their full potential.

With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run smarter, faster, and more collaboratively. From bustling campuses to dynamic corporate environments, our technology adapts to the rhythm of each organisation — helping them thrive in a fast-changing world.

But we're more than just software. We're a team of passionate problem-solvers, innovators, and collaborators who care deeply about our customers and each other. Our culture is built on empowerment, community, and continuous growth. We believe in giving people the tools, support, and freedom to do their best work — and have fun while doing it.

Joining Kinetic means being part of a purpose-driven business where your ideas matter, your development is supported, and your impact is real. If you're ready to help shape the future of operational technology in education and events, we'd love to meet you

The Role

As the Cloud Operations Team Leader, you will be responsible for the day-to-day management of our cloud environment, ensuring performance, availability, and security. You'll lead a team of engineers, drive automation and governance best practices, and support the development teams through robust CI/CD infrastructure.

What You'll Be Doing

This is a hands-on leadership role that balances strategic vision with technical execution.

Oversee day-to-day cloud operations, including monitoring, incident response, troubleshooting and optimisation
Lead & manage both short & long term project planning (Agile, Sprints, Iteration Planning)
Develop and implement cloud governance, security and compliance policies & procedures
3+ years of experience in at least one cloud platform (AWS/Azure)
Drive automation and infrastructure-as-code improvements using Terraform and Ansible and an AI first approach.
Collaborate with development teams to support CI/CD pipelines.
Knowledge of cloud cost optimisation strategies and monitoring tools (FinOps)
Excellent leadership, communication, and stakeholder management skills.
Provide mentorship and professional development opportunities for cloud engineers

What You'll Bring

Core Technical Skills

3+ years of hands-on experience with Azure and AWS.
Strong knowledge of IaC and configuration management tools
Proven experience leading cross-functional teams and managing cloud infrastructure projects.
Proficiency in cloud monitoring, alerting, and performance tuning.
Solid understanding of cloud security, governance, and compliance best practices.
Experience with CI/CD tools and supporting development workflows.
Excellent communication, leadership, and stakeholder management skills.
Strong knowledge of Terraform, Ansible, GitHub & Web Application Firewalls.

Nice to Have

SQL Server
Windows Server
Active Directory
DNS
Remote Desktop Services
IIS / Nginx
Linux Server
IDS/IPS
PowerShell & Bash
Serverless technologies (AWS Lambda, Elastic Containers)
Agentic and Generative AI especially applied to Infrastructure as Code (IAC)

Benefits & Perks

At Kinetic, we believe work should come with rewards that make a real difference. Here's just a taste of what you can expect when you join us:

25 days holiday (plus bank holidays) - with extra days the longer you're with us
Two paid wellbeing days each year, with a budget to enjoy some time out with someone important to you
Enhanced pension contributions to support your future
Two paid days a year to give back through volunteering, charity work, or sustainability projects with our Green Team
Salary sacrifice schemes for electric vehicles and cycle-to-work
24/7 access to our Employee Assistance Programme for confidential advice and support
A full annual health check to keep you at your best
A flexible benefits platform - from life assurance and learning opportunities to retail discounts and cinema tickets
A genuine people-first culture where your growth and wellbeing come first
Performance-related bonus scheme to reward your contribution
Regular socials - from team get-togethers to all-company celebrations, with each department owning a budget for their events
The opportunity to attend group conferences, away days and learning forums both in the UK and abroad - network with other talent

We've created a welcoming office environment, with well-stocked kitchens offering free breakfast, fresh fruit, hot and cold drinks, and a range of tuck shop goodies to keep you fuelled throughout the day.

Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.

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