Overview
We are currently looking to recruit a 2nd Line IT Support Engineer on a permanent basis for an expanding managed service provider.
Responsibilities
* Provide end user support to a dedicated customer site and occasionally support other customers across the region onsite and remotely from home.
* Perform day-to-day administration and troubleshooting for customers.
* Support and manage software and hardware, with experience in Windows 10/11, Office 365, Active Directory, Windows Server and anti-virus solutions.
* Work with a range of devices including desktops, laptops, tablets and printers; some experience with networks, WiFi and Google Chromebooks plus Google Workspace is desirable but not essential.
* Operate as a team player with excellent customer-facing skills.
Qualifications / Requirements
* Good all-round knowledge of software and hardware support.
* Experience with Windows 10/11, Office 365, Active Directory, Windows Server and anti-virus.
* Experience with desktops, laptops, tablets and printers; familiarity with networks, WiFi and Google Chromebooks/Workspace is a plus but not essential.
* Full driving licence and access to a vehicle.
Benefits
Generous benefits package, career progression and certifications, as well as a basic salary of approximately £27,000 - £32,000 depending on experience.
How to apply
Please apply today for immediate consideration.
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