Job Description
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire
Fraud Investigator
Salary of £27,000
About this role
Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers.
As a member of the Fraud team, you’ll work to investigate:
* Application Fraud
* Account Takeover
* Disputes
What you'll do
* Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes
* Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers
* Be the point of contact for offshore vendors and other areas of the UK business
* Take ownership of cases with end to end case management and one call resolution.
What we’re looking for
1. Adaptable in a fast-paced environment
2. Expert attention to detail would make you a superstar in this role
3. A team player that acts wi...