Cognizant’s Workday Organizational Change & Training (OC&T) team focuses on the people side of change – assessing the impacts of changing business processes and technologies in order to develop meaningful approaches to driving end-user understanding and adoption. We are currently hiring for a Workday Organizational Change and Training Consultant who will guide clients through the Financials-focused aspects of their Workday transformation, ensuring successful adoption and sustainable change.
Responsibilities
* Culture is at the forefront of all that we do – we want you to work hard, be flexible, reach out, and help out as it lends to and strengthens our collaborative nature
* Partner with customers in the planning, development, and execution of their organizational change & training workstream throughout the project lifecycle
* Develop and execute comprehensive change management, communications, and training plans and collateral tailored to client needs
* Assess change impacts and readiness, identifying key stakeholder groups and developing targeted strategies to drive adoption
* Organize, lead, and support delivery of customer-facing training, ensuring end-users are equipped and confident to adopt new processes
* Guide clients through the people side of transformation, ensuring a smooth transition from legacy systems to the Workday Financials solution
* Create engaging training materials, job aids, and communications that resonate with diverse audiences
* Facilitate workshops and sessions with client stakeholders to understand organizational culture, pain points, and change resistance
* Leverage your expertise to recommend the best change and training approaches based on the client's culture, requirements, budget, and timeframe
* Track change management metrics, training completion rates, and adoption indicators; communicate status and escalate concerns as needed
* Regularly engage and support clients through all phases of the project, keeping the project team and Engagement Manager informed of progress
* Act as a mentor to fellow consultants and analysts, including providing support for shadow assignments
* Actively participate in update training and internal opportunities to share your skills and learnings with others within the organization
* Support ongoing practice development and internal initiatives when relevant or assigned
* Additional duties as assigned by manager
Skills & Requirements
* Bachelor's degree required or equivalent; Bachelor's/Master's degree or professional certification related to Financials Management, Organizational Development, Psychology, Communication Studies, Business Administration, or Management Information Systems a plus
* Experience with Workday Financials implementations or a Finance based ERP/SaaS transformation projects highly desired
* 2-5 years Financial software experience preferred, either configuring or as an Admin
* 2+ years experience developing and executing change management plans, communications strategies, and delivering training programs in a workplace setting highly desired
* Experience and/or knowledge of change management and training principles and methodologies (e.g., Prosci™, ACMP Standard, ATD Competency Model, etc.)
* Experience gathering business requirements and translating them into practical change and training solutions
* A passion for understanding and influencing how people react to organizational change
* Exceptional written and verbal communication and presentation skills, with the ability to engage audiences at all levels
* Strong facilitation skills and comfort leading workshops, training sessions, and stakeholder meetings
* Proficient in standard business applications (Microsoft Office Suite, screen capture tools, learning management systems, etc.)
* Willingness to travel nationally and internationally based on business / client needs
* Willing to get Workday Financials certified
* Eligible for SC Clearance - you must have been a UK resident for the last five years and be legally entitled to work in the UK
Why Choose Cognizant
* Entrepreneurial environment that welcomes your ideas
* Opportunity to do great work
* Outreach programs that support communities and tap into your volunteer spirit
* Learning opportunities to help current needs and advancement
* Global operations, with opportunities in North America, Europe and Asia Pacific
* An abundance of Affinity groups to meet your needs
Cognizant Core Values
* Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
* Raise the Bar: We always aim for excellence in how we work and what we deliver.
* Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
* Do the Right Thing: We all lead with integrity and always make the ethical choice.
* Own It: We own the outcomes for our company, colleagues, and community.