Field Service Engineer - Jungheinrich UK
Jungheinrich is one of the world's most successful intralogistics companies. As a top employer, we offer outstanding opportunities across a wide range of professional fields.
Within Jungheinrich UK, we strive for excellence-challenging current practice and continuously driving to be best in class. We invest in our talent and foster a culture built on openness, integrity, and respect. As a proud holder of the Investor in People award since 2006, we are committed to ensuring our employees receive the right training, at the right time, to perform at their best.
By joining Jungheinrich, you will become part of a team passionate about success.
The Opportunity
We are currently looking for a Field Service Engineer to join our Customer Service Engineering team to cover the area.
You will be responsible for the repair, maintenance, and preparation of Jungheinrich and other brand materials handling equipment, working to company quality and productivity standards. This includes:
1. Accurately diagnosing incoming work and ensuring required parts are ordered and fitted
2. Carrying out repairs, modifications, rental preparation, and PDI's using company systems (e.g., JETI)
3. Completing all work to agreed quality and time standards
4. Producing accurate inspection and defect reports
5. Managing and ordering parts and sub‑contract services when required
6. Updating company records and documentation using a company laptop
7. Observing and maintaining excellent health & safety and housekeeping standards
8. Occasional site visits where required
9. Supporting modification control activities (e.g., capacity plates)
10. Liaising professionally with internal stakeholders and support departments
What We Offer
11. 25 days annual leave plus bank holidays
12. Discount website with access to hundreds of brands offering savings and cashback
13. Company Pension Scheme: Employer‑matched contributions between 5% and 10%
14. Private Medical Insurance: Provided to all employees (taxable benefit), with the option to add family members at a small cost
15. Door‑to‑door payment
16. Overtime opportunities
17. Extensive toolkit and uniform
18. Industry‑leading training
19. Company laptop and phone
Person Specification
This position is ideal for mechanically or electrically biased engineers from any maintenance or service background-particularly:
20. General automotive technicians
21. HGV engineers
22. Mobile plant engineers
23. Forklift engineers
24. Ex‑forces/military vehicle engineers
Given the nature of the role, the ideal candidate will:
25. Hold a full driving licence
26. Have experience working in a customer‑facing environment
27. Be comfortable working unsupervised
28. Possess good literacy, numeracy, and basic computer skills
29. Have an engineering background or an engineering apprenticeship/vocational qualification
30. Be physically fit
31. (Desirable) Have materials handling experience
Key Competencies:
32. Strong analytical skills for accurate fault diagnosis
33. Creative problem‑solving ability
34. Accountability and ownership
35. Excellent attention to detail
36. Effective planning and organisational skills
37. Professional communication
38. Initiative and the ability to work independently
39. Strong team player
Why Join Jungheinrich?
Jungheinrich is an attractive employer that truly cares about its people. We offer a wide range of benefits, industry‑leading training courses, and continuous career development support.
If you would like to know more about this opportunity-or any others-please apply now!