We are seeking a knowledgeable and customer-focused Parts Advisor to support the smooth operation of a busy business. This role is key to ensuring customers and internal teams receive the correct parts efficiently, accurately, and in a timely manner. You will act as a vital link between the workshop, customers, and suppliers, using your technical understanding and organisational skills to manage parts ordering, stock control, and customer enquiries. Key Responsibilities Serve as the first point of contact for parts enquiries from customers, engineers, and internal teams Identify and source correct parts using manuals, systems, and supplier databases Process parts orders accurately and efficiently Maintain stock levels and support inventory management Liaise with suppliers to obtain pricing, availability, and delivery updates Prepare quotations and provide clear, professional communication to customers Support workshop engineers by ensuring parts are available when required Keep accurate records within the company’s parts and CRM systems Resolve parts-related queries and issues in a timely manner Contribute to continuous improvement in parts processes and customer service Skills & Experience Required Previous experience as a Parts Advisor, Parts Assistant, or similar role (preferred) Strong organisational and administrative skills Good attention to detail and accuracy Confident communication skills, both written and verbal Ability to work in a fast-paced environment Basic IT skills and experience using parts or inventory systems A proactive and customer-focused approach Personal Attributes Reliable and professional Team player with a positive attitude Problem-solver with a practical mindset Able to manage multiple tasks and priorities If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies